RETURNS— ACC is committed to your satisfaction. Please follow these guidelines concerning returns to help us better serve you.
Any and all claims must be made within 72 hours of receipt of merchandise to our Quality Assurance department.
An invoice number and Return Authorization number must be referenced on all returns. There will be a 20 percent restocking fee.
No returns will be accepted on printed or washed merchandise unless defective. Garments must be inspected and verified to be the correct product before embellishing. For third parties, it is the responsibility of your printer/embroiderers to verify shipments prior to embellishing.
Refusals—any items that have been shipped and then refused will have a 20% restock fee plus all freight charges. All future orders must be prepaid.
No returns of discontinued or closeout items.